OMG HELP!
Having problems tuning in to listen to the cast? No problem!
This section is to help you tune in to enjoy our programming.
First off, a note: Let's do a little bit of troubleshooting
for you. Please read this entire section before emailing
us and asking for help.
1. Try clicking on the server you want to listen to. It
should open in an audio program. If not, try the next steps:
2. What operating system do you run? Windows? Macintosh?
(Macintosh help coming soon)
Windows
Problems:
Q. It keeps kicking me out/skipping/buffering! What's wrong?
A. Depending on the bitrate the announcer is broadcasting
at, you may not be able to listen with a dialup modem connection.
Most of us cast at 24 or 36 kilobits, which should be fine
for 56k people. However, some cast higher. If you can't
tune in, it may simply be your internet connection. We will
try to offer bitrates for slower connections.
Q. I seem to be a minute or two behind the stream!!! Why
can't I catch up?
A: The way the stream is designed is that you hear it a
bit after the actual comments are made and after the actual
song is played. This cannot be fixed. Depending on your
internet connection, you may be 30 seconds to 5 minutes
behind on the cast.
Q. How do I know who's on air and which server is on?
A. All of those questions can be answered in our IRC
chatroom.
Have a question that was not addressed here? Ask us, and
we will be happy to add it here.
